Refund Policy
How refund requests are reviewed and processed for ChanRe Care services and eligible products.
Refund Requests and Processing
We review refund requests fairly and aim to resolve them promptly while considering the service or product involved.
Thank you for choosing Chanre Care. We strive to provide the best wellness and healthcare services to our clients.
1. General Policy
All refund requests must be submitted in writing. We evaluate each request on a case-by-case basis. Approved refunds will be processed to the original payment method.
2. Services Covered
Refunds for services are generally not provided once the service has been rendered. If you are unsatisfied with a service, please contact us immediately so we can address your concerns.
3. Return of Products
Physical products purchased from our center may be eligible for a refund or exchange within 7 days of purchase, provided they are in their original, unopened packaging.
4. Processing Time
Please allow up to 14 business days for your refund to be processed and appear on your statement.